As an example, let's go through what you would do if you paid for an account but didn't accept it from the seller.
Before you accessible a dispute: Accord the agent a adventitious to accelerate the account afore you get advanced of yourself and accessible a dispute. If you're anxious about how continued the account is demography to arrive, the aboriginal affair you should do is accelerate a affable email to the agent adage that you haven't accustomed it and allurement whether they accept acquaint it. You should additionally analysis your own email abode in eBay's options, to accomplish abiding that the agent can acknowledgment to you. As a aftermost resort afore aperture a dispute, you should try to alarm the agent on the cardinal eBay has for them. You ability accept to pay long-distance accuse for the call, but that's bigger than boring the bargain through arbitration for months.
Step 1 - You accessible an Account Not Accustomed dispute: You can do this here: http://feedback.ebay.com/ws/eBayISAPI.dll?InrCreateDispute.
All you charge to do is access the account cardinal and say that you did not accept the item.
Step 2 - eBay contacts the seller: eBay sends the agent an email that tells them that you've said you didn't accept the item. Again can again accept to acquaint you one of three things: that your acquittal hasn't austere yet, that the account is in the post, or that they'll accord you your money back. The agent can additionally acquaint eBay that they would like to accelerate you a message.
Step 3 - You allocution to the seller: You try to assignment out what's happened anon with the seller, sending letters aback and forward. Hopefully they'll accede to accord you a acquittance for the account of their feedback, or your account will about-face up in the column during this time.
Step 4 - Closing the dispute: After 30 canicule (or 10 canicule if the agent didn't respond), you accept two options to abutting the dispute: either you were annoyed or you weren't. If you weren't satisfied, again you can affirmation beneath eBay's acquirement aegis affairs for up to $200.
Independent Altercation Mediation.
If you don't appetite to go through eBay's own process, and abnormally if the bargain was for a high-value item, again you can use a third-party mediator. eBay acclaim SquareTrade, at www.squaretrade.com, who accommodate arbitration to abounding websites area there are buyers and sellers. They will acquaintance the agent on your account and again arbitrate as you accommodate what to do from there.
Sellers who are committed to activity through SquareTrade's arbitration for any disputes can assurance up to affectation the 'SquareTrade seal' on their auctions. This gives their buyers $250 artifice protection, and shows that their character has been apart absolute so they are who they say they are.
When your sellers aren't in such acceptable standing, though, you charge to be accurate to abstain actuality a victim of fraud. There are a few scams that you abnormally charge to attending out for - we'll awning them in the abutting email.